With this pandemic has come a responsibility for businesses to create an environment where customers have felt safe and secure. The team has spent time and effort making sure Front+Centre is valued as a safe sanctuary in Wellington. To do this, they've had to quickly adapt to COVID-19 measures, venue market shifts and changing customer needs.
They've acted as Guardians to ensure guests feel comfortable, even before they walk through the door. Following the Government's announcement on 23 March that it's safe to ease restrictions, Front+Centre is again adapting — this time towards a return to greater normality.
Our team members have also grown in their roles by becoming our very own Techxperts. Following the first lockdown in 2020, virtual and hybrid meetings became as in demand as in-person meetings. That meant the team upskilled in our new room tech to ensure a seamless experience for customers. As one of Wellington’s only meeting room venues that provides in-house tech support for hybrid meetings, they've made it possible for many of our customers to connect to their remote colleagues with ease.
As venue number capacity increases to 200, the team hopes more groups will host in-person meetings and experience the connection and camaraderie that face-to-face interaction with colleagues brings.
So while you can see that, as a business, we are committed to ensuring our customers have an enjoyable and productive day at our Front+Centre venue, the hospitality and customer experience you receive couldn’t happen without the backbone of our incredible team. Many of you may know the team by face or name, but we thought now's a great time to introduce our Front+Centre crew so you know more about their background the next time you stop by.
After living in Australia and England for eight years, Jane eventually made the move to return home to New Zealand where she is now Front+Centre's Venue and Facilities Manager. Passionate about all things food, wine, arts and culture, Jane feels right at home in our Capital. Outside of work, Jane loves to spend quality time with loved ones and enjoys getting out to travel. When asked what she enjoys most about working for Front+Centre, Jane said “The people — all day every day”. Jane loves the face-to-face interaction with both our TAS Team and our external venue users. She also loves problem-solving where she can provide a solution for whatever pops up throughout the day.
Born in South Africa, raised in Birmingham, England and then shifting again to live back in South Africa, Dale brings an array of international perspectives into our team. Dale enjoys watching comedy films and listening to Motown music. She is an avid reader and is passionate about all things music, movies, and animals. Dale says that the best thing about working at Front+Centre as a Venue and Facilities Coordinator is being surrounded by such loving and kind people. She also loves the office banter and when the team has a good laugh.
Born in Lower Hutt and having lived in the USA and London, Denise now holds the role of Customer Experience Concierge right here at Front+Centre. Denise enjoys singing, art, languages and watching movies. She is a passionate foodie, a huge cat lover and is even a budding screenplay writer. Denise says that she loves her Front+Centre team and the service they have to offer. “We all strive to go above and beyond to deliver the utmost customer service for our internal and external customers. We want to ensure we continue to attract more people to our venue, as we are very proud of what we have to offer, and we love meeting people from all walks of life.”
From Upper Hutt, Nicola’s passions include music, photography, and indoor gardening. She is an aspiring singer and songwriter, loves cats and enjoys all things creative. Nicola says it is the opportunities within her role as Venue and Facilities Administrator that she enjoys most about working at Front+Centre.
We’re all about the people here at Front+Centre. So whether you’re meeting colleagues in one of our meeting rooms or flying solo in one of our offices, the team can’t wait to welcome you with friendly faces and ensure that you have the highest quality venue space experience.